Last updated: May 3, 2026
At ComfortWear Lab, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from comfortwearlab.com.
1. Information We Collect
When you visit our site or place an order, we may collect the following information:
- Personal identification information: name, email address, shipping address, phone number
- Payment information: processed securely through third-party payment providers; we do not store your full card details
- Usage data: pages visited, time spent on site, browser type, and device information (collected via cookies and analytics tools)
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your inquiries and customer service requests
- Improve our website and shopping experience
- Send marketing emails (only if you have opted in)
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and fulfilling orders (such as shipping carriers and payment processors), strictly for those purposes.
4. Cookies
Our website uses cookies to enhance your browsing experience and collect anonymous analytics data. You may disable cookies through your browser settings, though some features of the site may not function properly as a result.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
6. Your Rights
You have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights, please contact us at the email below.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
ComfortWear Lab Email: support@comfortwearlab.com